This was an easy process purchasing on line , slight delay with Royal Mail but it’s Christmas , but delivered safely and very happy with overall
Ordered a new Dive bag for upcoming holiday, was showing as in stock and 2 day delivery window so though great, have plenty time. Ordered late Thursday evening, but order was still not showing as shipped by Monday morning so was getting bit concerned, especially being up in Scotland. Phoned the store and the gentleman I spoke to was very helpful and actually got in touch with the courier whilst I was on the phone to arrange an urgent collection that morning/lunch time (and at no extra charge to myself). Bag arrived the next day and worked great for my trip.
Bag itself is great, being only 5ft 1, I struggle with most dive bags but this one is perfect, not too wide and with extra grab handle on side it is much easier to lift on to the conveyer at the airport etc than my last one. Large enough to put my weeks clothes inside and still within the 23Kg allowance (just) with room to spare, if needed. Came back from first trip to Egypt with no real damage, just couple of scratches.
The Royal Mail were hopeless with delivery. Waterworld Sports sorted this out, offering to send a replacement on next day delivery. This was really helpful as I needed my mask in a hurry!
First experience with Waterworld Sports but it's been great, fantastic pricing, quick delivery and the the bag came in perfect condition, 10/10 would recommend and use again
Brilliant personal service.
Russell selected several styles of Wet suits for me to try and was not satisfied until I had the perfect fit.
No rush or sales pressure, it is a truly unique shopping experience.
Michael Feldman
Great company to order from would use again I’m a starter diver wanting to get bits of kit from time to time
New bag arrived super quick in good packaging. Really happy with the bag, loads of useful pockets and love that it has weels and Backpack straps. Seems good quality and at a very good price. Thank you!
Great pool and open water sessions with Phil. Confident in his training and knowledge. He has a friendly approach with a calm structured teaching style. Definitely recommended
Received promptly. Great communications and pre-purchase advice. Good quality dive mask at an affordable price. My prescription is 2.25 but the 1.75 was more than adequate underwater. Highly recommended seller.
As a UK plus size 22 female not easy to find appropriate fitting female clothing for cold water swimming. Hence I've turn to men’s rash tops. Anyway I purchased an XXL-3XXL and it fits nicely. Obviously it’s a man physique fit but it’s fine. The ladies version does not go to bigger sizes. Maybe a thought moving forward Thank you
Pleasure to deal with and great communication over online chat.
Really easy ordering experience. Product arrived within a day or two or ordering, well ahead of the estimate. Would order from them again.
I prefer to buy from a shop rather than online. Able to get the swim equipment I needed. Very helpful staff. Will definitely shop there again.
Wow what a fabulous team. I highly highly recommend their services and products for all of your scuba and snorkelling needs.
Great website, found Mares wetsuit, difficult to find supplier in UK since Brexit I presume!
Good service and communication.
Delivery very quick 48 hr tracked.
Highly recommend for general scuba diving equipment.
The comments were also useful in making my decision. The photography was good. The order was easy to fill out.