Ordered a new Dive bag for upcoming holiday, was showing as in stock and 2 day delivery window so though great, have plenty time. Ordered late Thursday evening, but order was still not showing as shipped by Monday morning so was getting bit concerned, especially being up in Scotland. Phoned the store and the gentleman I spoke to was very helpful and actually got in touch with the courier whilst I was on the phone to arrange an urgent collection that morning/lunch time (and at no extra charge to myself). Bag arrived the next day and worked great for my trip.
Bag itself is great, being only 5ft 1, I struggle with most dive bags but this one is perfect, not too wide and with extra grab handle on side it is much easier to lift on to the conveyer at the airport etc than my last one. Large enough to put my weeks clothes inside and still within the 23Kg allowance (just) with room to spare, if needed. Came back from first trip to Egypt with no real damage, just couple of scratches.